... and much more.
No contract. No hidden fees. Try risk-free with our 90-day money-back guarantee. Friendly customer service.
Easily find a customer’s information when they call. You can search by property address, customer name, or invoice number. Narrow your search by criteria you choose. Never lose property service history even when the contact person moves or the property changes owners.
Assign appointments to specific trucks and drivers. Add waste receiving locations to each route when the septage volume for consecutive pump jobs approaches the tank capacity of each septic truck. Create work orders and invoices and add tank location diagrams so that your techs have all the info they need.
Add recurrent appointments directly to the schedule (including to a specific truck) at any fixed interval as far into the future as necessary. You will retain the flexibility to change or delete individual appointments in the series at any time.
Keep tabs on as many task-specific service due dates for each property as needed. Create service due notices in seconds as you complete each invoice. Easily export customer info to send reminders to your customers. Don’t lose any more of those valuable repeat appointments!
Never have to make a trip back to the office to access your business files. Connect from any computer in the world, whether at your house or on vacation, with a simple Internet connection.
Gain insights into your business and easily satisfy government reporting requirements. See at a glance how much you have hauled during the year and how much volume you delivered to each disposal facility. Create reports by source, property type, county, town, or zip code for any time period. You can also generate detailed monthly revenue reports in seconds.
When you run your business with Tank Track, your information is kept safe, secure, and accessible for you. Your connection over the Internet is protected by bank-level 256-bit SSL encryption technology, which ensures that the information you send online can’t be seen or read by anyone else.
Since your information is stored at an ultra-secure server facility in the U.S., you won’t have to worry about losing track of things if your computer dies. You can access your Tank Track account from any computer connected to the web, and backup files are available to save locally every day just in case you temporarily lose your Internet connection.
New Add multiple contacts to each property. Auto-send emails to multiple recipients. Add spouses, multiple owners, office managers, bookkeepers, realtors, etc.
New Add a time-stamped note to record important details from any conversation with any contact, as needed.
New Automate completion of your Texas trip tickets. Capture signatures in person and remotely. Email trip tickets. Store audit-ready copies with ease. Meet all state requirements.
Embed a customizable contact form on your website. Let new and existing customers send you secure messages directly into your Tank Track account. Get automatic email notifications for easy follow-up.
Designate each uncollectible invoice as a “Bad Debt” to separate them from other unpaid invoices. Track all Bad Debts for any time period. Label bad debtors to avoid future business.
Create custom checklists for all major services to help your technicians be more thorough while capturing more job details in less time. Auto-inform customers with the results.
Celebrate as customers make online payments with debit cards, credit cards, and e-checks on their own, which are recorded instantly in each customer’s account. Enjoy next-day deposits.
Receive automatic bad check notifications upon discovery. Respond automatically by adding a “bad check fee” and resending all unpaid invoices, if you wish.
Sigh with relief knowing that simply completing your invoices and waste manifests, and recording payments in Tank Track, means that passing an audit of your records will be a breeze.
Enjoy support for incorporation, injection, and surface application. Record pH, times, temps, etc., and certify electronically. Manage hundreds of sites. Stay audit ready.
Capture customer signatures with your tablet to authorize your work upon arrival and approve your work upon completion.
Build a permanent waste manifest with the addresses, waste types, and pump volumes every time you empty your truck. Easily match your pump volumes to facility volumes.
Track your revenue, payments, refunds, and running balances with a ledger for each customer. Track aging Accounts Receivables. Send monthly statements to your active commercial customers.
Upload before and after photos of every grease trap job, or upload tank location diagrams, service contracts, inspection reports, and more to any invoice, estimate, or property.
Email or print estimates for jobs large and small. Customize expiration dates, percentage required up front, and terms and conditions for each situation. Quickly convert to appointments.
Organize and filter as many appointments as needed while waiting for the spring thaw to optimize efficient routing.
Clicking any number in your pump or financial reports will produce the specific invoices behind each total. Export and customize as needed.
Add as many tanks and different tank types per property, as needed. Record pump volumes for each tank separately. Create exquisite property histories.
Unlike traditional software, you won't have to wait years or pay to upgrade to the latest version. Subscribers get updates and new features as soon as they are available, at no extra cost.
Decide which of your users should show up as drivers in the schedule, and decide what level of access each user has within each section of the program.
It's a snap to print or email your work orders or invoices for the day, and to customize them to work for you. Your customers will love the professional invoice design.
Use your web-connected tablet to complete invoices, record payments, and email invoices and receipts — all from your customers’ driveways.
Use our automatic email feature to send customers up to three service due reminders. Save time, minimize printing, and increase response rates.
Run your business more smoothly and easily, and stop wasting time re-entering the same information across multiple programs and spreadsheets.
You know—the kind where you call or send us a message, and we do our very best to help you and resolve your problems as quickly as possible. It is our goal to provide the most pleasant and responsive customer support in the industry.
Unlike programs that do everything for everyone, Tank Track is designed only for septic businesses. You’ll be able to keep track of the things you care about, like the location of the tank cover and the capacity of the tank. Customize the program to match what you do!
Lots of programs take weeks to figure out, but Tank Track is so intuitive, you can get the hang of it on day one. A clean and straightforward design lets you get your work done in just a few clicks even if you aren't a high-tech expert.
Tank Track has helped septic company owners and office managers stay organized in a wide range of business types, from the smallest one-person outfit to companies with a fleet of trucks.
– Rachel, Septic Company Office Manager, Florida
Top notch company. I honestly can't say enough about Tank Track, but I'll do my best.
As a septic tank pumping company, we have struggled for years to find a software that meets our needs and is affordable. I sat through demo after demo and everyone seemed to get further and further away from what I needed, a user friendly way to manage customers, route trucks and keep track of payments.
Well Tank Track does all that and more. The software is unbelievably simple to use. Our employees range from early 20's to late 60's and everyone went from filling out paper manifests to using Tank Track on iPads in a matter of days.
Tank Track has several features to ensure routing is a breeze and our office work has been cut in half because now our drivers can send invoices or paid receipts on site.
Customer Service is fantastic and any time I have had a question or issues I can talk to someone without sitting on hold for ages like I have in the past with other companies.
I honestly had almost given up and settled for a second rate software or resigned myself to paying some big corporation thousands of dollars each month. I'm so glad I found Tank Track when I did.
They are an honest company with fair pricing and each update adds more features that help streamline our business so we can be more efficient and connect with more customers. We look forward to doing business with Tank Track for years to come.
– Jon, Septic Company Operations Manager, Wisconsin
Tank Track is to our septic company as money is to a bank. I used to spend a month getting all reporting done for each resident. Now it is done in a day. We were audited by the State of Wisconsin DNR and we passed with flying colors. I have put this program to use in our business and I have never looked back. Next step is to equip each truck with a computer and mobile printer. They can make changes to properties, make notes on the account as well as each pump ticket, and the customers love the small receipt with a return envelope for payment. We save paper, save time, save postage, and most of all our compliance with local and state law is a breeze with Tank Track.
– Nick Anderson, Septic company foreman, Connecticut
One of the most helpful tools we use is "batch email" for accounts receivable. Instead of sending out 1000s of emails asking for payment, one click sends an email to every customer with an outstanding balance. It’s incredible how fast people send in checks and pay online when you have the ability to remind them with ease.
– Erin, Septic Company Owner, Massachusetts
We went from using QuickBooks, a handwritten calendar and drawing of maps to using Tank Track. We were nervous at first as it was a big change for us, and relied 100% on the Tank Track program, not on our calendar that we were used to utilizing. Any hesitations that we had were quickly put aside within the first few weeks of operating solely on Tank Track.
The transition was as close to seamless as we could have expected. The program itself is user friendly, easy to both use and teach to others. Our scheduling of jobs has become more concise and routing more consolidated. Invoicing is simple and tied directly to the work order, so looking up information or answering customers questions about past service is easy.
Beyond this, the customer service at Tank Track has exceeded our expectations. They are easy to get ahold of, answer questions and give recommendations regarding the program. They ALWAYS take into consideration any ideas you have for improvements in the system and do their best to modify the program to make it work for us to its fullest capability. We highly recommend Tank Track to any Septic Company.
– Michael, Septic Company Owner, Washington
“Our Septic Pumping / O&M company finally discovered tank-track.com last year. They are great to work with and assisted us importing all our data. The last 6 months have been better organized and more profitable compared to the last 10 years since we started. Reminders are automatically emailing to our clients and follow up appointments are being scheduled like clockwork. Our family business only has 2 trucks, but Tank Track will handle our septic business as it grows. Tank Track is an excellent solution provider for the revenue side of your septic business too. We highly recommend Tank Track.”
– Kyle, Operations Manager, Illinois
Tank Track has taken us up a notch with our customer service and record keeping. It makes our invoicing much more professional, we are able to offer service reminders to our clients with the click of a button. No more do we have to have post cards printed, and pay postage, it is all done via email. Our drivers really love the work orders with all of the property info so they know what they are getting into going to their next job. All in all this program is making our jobs easier with more information than we ever knew we needed.
If you are considering Tank Track vs other software, know this. This software is designed specifically for septic companies. I did extensive research on other programs and nothing compared to this one for our needs. Tracking gallons and dump stations, tank specific notes, easy dispatching and much, much more. The reporting is wonderful as well, we can run reports on all of our service offerings to see what where we need to improve on. I would not consider any other software to run our business.
– Igal, Septic Company Owner, Massachusetts
As an individual owner/operator of my septic company I have multiple tasks. I’m the secretary. I’m the boss. I’m the driver. So, in doing regular business operations I have to be able to manage all the tasks, all by myself.
The main concern that I had when I opened my business was to find software so I could work with ease. Tank Track helps me to be efficient and organized with my clientele. It has helped me greatly to book appointments easily and efficiently, which saves time and money. Additionally, the team at Tank Track is awesome. They’re always there to help you with any issues that you might have.
To anybody out there looking for a simple software program that will manage all the aspects of your small business in the septic industry, I highly recommend Tank Track software.
– Tom, Septic Company Owner, Wisconsin
We were very hesitant about replacing our 20+ year old system with a system that was maintained somewhere other than our building. We were prepared to have a rough transition year, but things went great. The Tank Track team has been constantly improving the program, even without our asking. This is one of the best moves we’ve made.
– Kendra, Septic company owner, Texas
As soon as we opened our septic pumping company 3 years ago, we knew we needed a comprehensive program in order to succeed in this business. After sampling several other program options, both software and internet based, and finding nothing that could provide us with all the components we needed, we came across Tank Track. Tank Track covers every facet of our operations.
It is web based, so all users can access remotely in real time, and simple to use. It offers ease of scheduling, routing, invoicing and payments, reporting, as well as electronic trip tickets which have given our company a competitive advantage over our competitors. Customers are blown away by the professionalism we are able to offer, specifically our ability to perform a contactless transaction, as can be seen by our solid 5-star reviews.
The electronic trip tickets have given us the ability to record and report to our state agency with 100% accuracy. Even the waste receiving facility has requested other transporters begin using Tank Track in order to simplify their receiving process.
Most importantly, the level of customer service we receive from Tank Track has been second to none. If at any time there were a feature we imagined would improve our operations, Tank Track was immediately on the ball to find a way to make it happen. That’s right, an actual person will talk to you, listen to your concerns, and help you find solutions to your individual business needs.
Tank Track has been pivotal in the success of our business!
– Nick Anderson, Septic company foreman, Connecticut
Tank Track was one of the first big changes we have made during our transition phase between the first and second generation. At first it was difficult for the first generation to accept; but they have learned that Tank Track drastically helps the way we run our business. I couldn’t be happier with the software itself.
But the real reason I spent the time out of my busy day to write this review is for the customer support. My dad is a dinosaur when it comes to computers and any time we can’t figure something out, support is a phone call away. They are constantly updating the software and they appreciate any ideas that could help us run our company.
– Theresa Mills, Office manager, Mills Septic Tank Service LLC, North Carolina
Tank Track has been a life saver for our company! Prior to tank track we used a handwritten notebook and calendar system. We made brief attempts to digitize it, but they were futile.
Allowing the office staff and field staff access to the same real time info has proved extremely helpful. It has saved us A LOT of time when having to look up information for past customers. This used to be a long and dubious process.
Tank Track also allows us to efficiently see which customers have and have not been billed as well as which ones have paid. It has streamlined many processes for us and has proven to be an essential tool in running our small business successfully.
– Kari Gatewood, Office manager, Owens Septic Service, Indiana
Tank Track is one of the best things we have done for our business!
We were doing everything manually, writing paper tickets, routing jobs by looking at a paper map, calling our service guys to give them information on new jobs that had come in, etc… for all of our trucks previously, which now looking back was a lot of time and effort that was unnecessary.
All of our trucks now have Tablets where everything is sent electronically, saving time for not only our service guys but the office as well!
The transition went very smoothly. Teaching our technicians and office staff how to use the program went a lot better than expected because of just how user friendly this program is. One of our favorite features about Tank Track is the ability to route the trucks through the system. No more pulling out that worn out paper map THANK GOD! It is a very convenient and easy task nowadays. Another thing we loved about this program is how customizable it is!
Payments are processed by the technicians while at the customers house through this program, which we have gotten a lot of positive feedback from.
All in all, this is a great program, which is specifically designed for septic companies!
If you’re considering this program, DO IT! You will thank me later.
A simple program should have simple pricing. That’s why we have a straightforward monthly charge, with no setup fees or hidden costs. There is no contract so you can quit at any time.
You can give it a try, risk-free, with our 90-day, money-back guarantee. If you decide that Tank Track isn’t simplifying your septic business and saving you time, just give us a call within the first 90 days and request a refund.
Get started today by simply choosing the plan that matches the size of your company.